Dunedin NZ. Too many good reviews on their website but when I go to review the items I have received, I can’t! The following conditions apply. He was busy but took the time to help. Staff was very friendly and helpful. great shopping experience and will definitely shop there again. However the product came in 2 days, they were good quality. New items arrive every week. However, their better pieces aren't that much cheaper than brands with better reputations. PEXMOR 24" Mountain Bike, 21 Speed Mountain Bicycle with High Carbon Steel Frame & Double Disc Brake, Front Suspension Anti-Slip Shock-Absorbing Men … A lot of great sales make shopping so much better and great for the littles since they grow so fast! But not replying, not sending items you have paid for and not refunding your order is not acceptable.Hope MW can improve their services quickly as expect you will see many more of these reviews if it continues in the same manner. Surely this company can be held accountable? She asked if I was a member, explained the benefits etc. Since its inception in 1997, Mountain Warehouse has manufactured its own line of products. There are 100 customers that Mountain Warehouse, rating them as bad. Rheanna was very friendly, helpful & efficient, she found the sIze of runners I wanted. I have purchased in store with no issues previously. Extremely poor customer service. The Thermal top I received made me feel irritated and itchy... these items were in my house for no longer than 5 minutes and straight back to the postal service!!! I did manage to get my money back I purchased an alternative pair of boots on arrival they did not fit I have returned the boots but 4 weeks later I have received no notification that they have even received my return. I had a great experience! I've never heard of Mountain Wearhouse but if you are talking about buying in the US prior to going the REI house brand provides really good bang for the buck. I ordered two pairs for sizing , so returned the item back to mountain warehouse, the refund was quick and customer service was fast … Good experienceWas shown where the neck warmers were located. I have contacted Mountain Warehouse re my return and have heard nothing. both the cashier and the fellow on the floor were wonderful to interact with over winter wear! In contrast at the same time I returned a pair of trainers to another company 3 days later I had a full refund. Too many good reviews on their website but when I go to review the items I have received, I can’t! mattwnz: I would stick to the good brands, and I think the warehouse at least used to sell some of the reasonable brands. I've never had any of their stuff but I hear it's the same with MEC if you are talking about buying in Canada. But not the case here.I have experienced the same as a lot of others here. Staff very helpful and friendly. The thermal leggings did look like they could keep you warm but when trying them on it made you look like you put a sock down your pants in the wrong place, for a woman anyway!!! Nice quality outlets for every price range! Most customers are understanding and happy to wait as it has been hard for businesses trading during these periods. Now some 6 weeks after returning the item I still await refund. This is my first time writing a negative experience for a business as run businesses myself so understand some customers will just jump online soon as anything goes wrong. To save you some time in having to look up the brands if you’re unfamiliar with either of them, let’s get through a … If you want to hike/camp regularly, you might as well purchase stuff that will last longer, or else you're buying everything twice. T-Shirts, Hoodies, Face Masks and accessories. Entry & Exit: ip is not very good.Didn't break, but took some trouble doing up, particularly towards the top end Mountain Warehouse is not your typical retailer of outdoor gear. My DS has his ski jacket as his main coat for the whole winter- this year we bought it from surfanic in the summer sales. All my emails have been polite and waited patiently for replies but it does not seem to do anything as just ignore your refund requests or you get a random email saying they are arranging it or require more information.Hope this helps others before purchasing as experiencing the same as a lot of other buyers have had with items missing from the original order and refunds not occurring. The staff must be busy. The staff must be busy. © 2021 Trustpilot, Inc. All rights reserved. Pictures don’t look anything like the item I received, Missing items, no refunds on returned items - painful experience. Absolute gangsters. Poor initially paid for a pair of walking boots when they did not arrive I made contact only to be told the boots they had taken the money for were actually out of stock. I have sent multiple emails but zero responses. Plush brakes, responsive suspension, and the gears to climb hills make mountain bikes so much fun to ride. Rheanna made my shopping experience enjoyable & I don’t like shopping!! I returned an item on 7 January as MW had dispatched the incorrect size. You can even eat directly out of our packaging, saving you from any cleanup. The Mountain Warehouse Bargain Store is easily the best place to get discounted clothes that are still of the high quality you expect from Mountain Warehouse. Mountain Warehouse is a low-price brand that aims to deliver the best quality for the price. But probably fine as a run about for short distances. At Discount Brands Outlet we carry clothes, shoes, jewellery, handbags & accessories from well known brands for women, men and children, from petite to plus size. They also have a very good corporate responsibility program and put out nature research and human impact reports every year. All my emails have been polite and waited patiently for replies but it does not seem to do anything as just ignore your refund requests or you get a random email saying they are arranging it or require more information.Hope this helps others before purchasing as experiencing the same as a lot of other buyers have had with items missing from the original order and refunds not occurring. Mountain Warehouse has been offering quality outdoor clothing and equipment at the lowest prices since 1997. Looks like lot's of false 5 star reviews. Mountain Warehouse is a budget brand; you might be ok, but unfortunately there's only one way you'll find out Rock Bottom is Cotswold's sale department where they sell ends of ranges, discontinued colours, that sort of thing, and there can be good bargains. From hiking clothing and camping equipment to ski wear and running gear we stock everything you need for your outdoor activities. Good experienceWas shown where the neck warmers were located. Mountain Warehouse has grown from a stock clearance business selling only branded products to a business that sells mainly own brand clothing, footwear and equipment. Mountain Warehouse- not so much - the zips on 2 of our broke really quickly. The mountain bike community is a very supportive one, so here is a huge thanks to everyone for writing their honest reviews! Missing items from the original order and no refund when sending items back for a refund.Followed MW instructions and posted items back to their warehouse. In contrast at the same time I returned a pair of trainers to another company 3 days later I had a full refund. Lucia (on receipt) served me, beautiful big smile and made me feel like I was only one in the store, great customer service, tried to upswell me, but in a nice way. Whether it’s a full suspension bike or hardtail, the size should be dictated by your height. I knew I shouldn’t have bothered with the delivery... £4.50, yes it was quick but I’m going to lose out on money because the items are dreadful! We are talking over a $300 refund so not a small amount.Unable to call them as says to email them. Missing items from the original order and no refund when sending items back for a refund.Followed MW instructions and posted items back to their warehouse. They test their products as per their own standard, to guarantee that the description matches the finished product the buyer gets. Free shipping on orders over $49! If 5 Stars was for the best service, then Josh Fowler at Mountain Warehouse Customer Service definitely deserves 6 (SIX) Stars ! Surely this company can be held accountable? Fit & Comfort: Pretty good, no scratchy bits.Found it most comfortable when worn with a base layer as has been mentioned it's not very breathable. Normally a patient customer. Mountain Warehouse Montana Womens Microfleece - Breathable Ladies Sweater, Quick Drying Pullover, Comfortable & Warm Fleece Jacket with Half Zip - for Travelling, Beige, 12 4.5 out of 5 … Keurig Dr Pepper to Report Third … When I originally received the orders items were missing from the orders. On their website says do not contact about delivery. The German brand, Canyon, has recently joined the US and Canadian market. Since then have had at least 4 interactions with customer services via email apologising for the delay in refunding money and saying a refund is being processed. She asked if I was a member, explained the benefits etc. Keurig Dr Pepper to Gain Sales and Distribution of Key Brands in New York and New Jersey, Following Agreement with The Honickman Companies. Recently I purchased hiking boots, after reading reviews I was worried. Outdoor clothing will help you stay protected against the elements on your adventures. Had to initially follow up a couple of times that they were received the return as no reply had been received. Oct 19, 2020. Their products were very good so they gained notoriety and developed into a popular choice for mountain climbing clothing and accessories. Paid in full €128 over 14 days no sign of coats. What a bonus! I did manage to get my money back I purchased an alternative pair of boots on arrival they did not fit I have returned the boots but 4 weeks later I have received no notification that they have even received my return. A lot of great sales make shopping so much better and great for the littles since they grow so fast! Good range of clothing at good prices. Online reviews vary about this brand as some were quite impressed with their jackets, while others expected a slightly different product. The thermal leggings did look like they could keep you warm but when trying them on it made you look like you put a sock down your pants in the wrong place, for a woman anyway!!! Normally a patient customer. Sent them an email to follow up - no replies.Returned the items that did not fit before Christmas. But not replying, not sending items you have paid for and not refunding your order is not acceptable.Hope MW can improve their services quickly as expect you will see many more of these reviews if it continues in the same manner. Most customers are understanding and happy to wait as it has been hard for businesses trading during these periods. Lucia (on receipt) served me, beautiful big smile and made me feel like I was only one in the store, great customer service, tried to upswell me, but in a nice way. The HR rep was a good person and I was able to hire 4/18 good people. What a bonus! She also explained the return policy. Absolutely terrible customer service. Extremely poor customer service. Excellent customer service, friendly and welcoming staff. Most of the products we sell are exclusive to Mountain Warehouse, unlike other outdoor clothing shops. Absolutely fuming they sent a faulty coat and charged me for the delivery they also tried selling me a lightweight mini umbrella which turned out to be just the same ones in the £1 shop absolutely rubbish not even a reply about the fault no apology nothing . From Biscuits & Gravy to Chicken Fajitas, we've got you covered! I will definitely not be purchasing from Mountain Warehouse again. Pictures don’t look anything like the item I received, Missing items, no refunds on returned items - painful experience. Companies to Explore. Helpful staff member who took the time to explain the different styles of hiking boot. The really cheap no name brands ones corrode quickly, are heavy, and poorer quality components. Poor initially paid for a pair of walking boots when they did not arrive I made contact only to be told the boots they had taken the money for were actually out of stock. It should not have to be this painful and stressful. For nearly 5- years, consumers have continued to choose Mountain House as their favorite brand of freeze dried food for on-the-go adventures like camping and backpacking. Have a good day. Looks like lot's of false 5 star reviews. ... Glassdoor has 267 Mountain Warehouse reviews submitted anonymously by Mountain Warehouse employees. Our range includes a great selection of jackets and trousers for Men, Women & Kids all available in a variety of styles and colours. Well served by cashier as well. It should not have to be this painful and stressful. I will definitely shop at Mountain Warehouse again and will highly recommend this to all my friends and families. It is now 19 February and no refund for the returned items or missing items.MW have confirmed they have received the returned orders but no refund as yet. There were only a few left and was happy to get 2 for the price of 1. ... Grow your employer brand. She also explained the return policy. Not quite as simple as that, so I've been told by the owner of Pedal Pushers. I will definitely not be purchasing from Mountain Warehouse again. I knew I shouldn’t have bothered with the delivery... £4.50, yes it was quick but I’m going to lose out on money because the items are dreadful! Good product at a reasonable price. Evans Cycles’ in-house bike brand has a few different mountain ranges, and the Kapur is its entry-level offering. Returned via Hermes but did not receive acknowledgement of return from MW until I chased them after 3 weeks. There were only a few left and was happy to get 2 for the price of 1. both the cashier and the fellow on the floor were wonderful to interact with over winter wear! Specialist manufacturers of technical outdoor clothing and equipment, including GORE-TEX® waterproofs, down insulation and a full range of sleeping bags. Well served by cashier as well. Nice quality outlets for every price range! He was busy but took the time to help. When you spend time outdoors, you can never be sure of the weather, but Mountain Warehouse has you covered. It is now 19 February and no refund for the returned items or missing items.MW have confirmed they have received the returned orders but no refund as yet. Yep, we slept with Mountain Warehouse at the Big Family Festivals, and it felt GOOD! If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days. As of 2020, Mountain Warehouse is one of the leading brands in the lifestyle and retail sector. © 2021 Trustpilot, Inc. All rights reserved. Discover amazing ArtWear from The Mountain. Please call us at 800-805-9139 for any questions. This is my first time writing a negative experience for a business as run businesses myself so understand some customers will just jump online soon as anything goes wrong. Use your order number as your RA#. Stay warm and dry and have a great time on all of your adventures. A: Good mountain bikes will come in at least three sizes to choose from, giving you a bit to work with. Paid in full €128 over 14 days no sign of coats. I have just bought a brilliant pair of black salopettes for him from ebay … Oct 27, 2020. Whether you're shopping for your first hardtail or it's time for that downhill bike of your dreams, Bicycle Warehouse has the perfect mountain bike for you! We are talking over a $300 refund so not a small amount.Unable to call them as says to email them. On their website says do not contact about delivery. The table below lists the SWOT (Strengths, Weaknesses, Opportunities, Threats), top Mountain Warehouse competitors and includes Mountain Warehouse target market, segmentation, positioning & Unique Selling Proposition (USP). Warmth: Never felt cold unlike some of my teammates.I did use it with an Exped inflatable mat, which I think made a big difference.. Mountain Warehouse has collected 282 reviews with an average score of 2.44. Had to initially follow up a couple of times that they were received the return as no reply had been received. At the Bargain Store, all items are priced at $10 or less, and you can browse adult and children’s clothing, travel accessories, backpacks, and more. Good range of clothing at good prices. great shopping experience and will definitely shop there again. The world’s luxury furniture brands Dump their design samples, prototypes, closeouts and overstocks here 40-80% off price. Brand - There is a lot that goes into making a high-quality bike helmet, meaning purchasing from a brand which doesn’t have experience in the biking field probably isn’t the best way to go. Keurig Dr Pepper Announces Management Changes. Staff very helpful and friendly. When I originally received the orders items were missing from the orders. Mountain Warehouse Photos + Add Photo. We asked professional and recreational riders, bike shop owners, and bike bloggers to tell us about the best mountain bikes. Sent them an email to follow up - no replies.Returned the items that did not fit before Christmas. Dunedin NZ. The Best Bike Brands for 2021 – The Top 50 Road, Mountain, Hybrid and BMX Bike Manufacturers Ranked If you are looking for a new high end bike, regardless of ride style, type or level of skill, you need to choose the best bike brands for your body type, budget and experience. Staff was very friendly and helpful. Our meals are extremely lightweight, only require water, and are ready to eat in less than 10 minutes! Rheanna was very friendly, helpful & efficient, she found the sIze of runners I wanted. Our sleeping bags – here what we’ve ordered… For Kids: For Ethan – Summit Mini Square Sleeping Bag – Blue >> Was £39.99 Save 38% Now £24.99 For Evelyn – Basecamp 200 Mini Sleeping Bag – Pink >> Was £19.99 Save 50% Now £9.99 For Adults: For Mum – Summit 250 … Canyon. The Bulls brand targets XC riders, so if you’re looking for a fast race whip, Bulls is a good place to start your online research. It has taken good care of its brand by producing high-quality sportswear that matches even your favorite mainstream name brands. Helpful staff member who took the time to explain the different styles of hiking boot. This is hands down the worst online company I have ever used. You will be camping, hiking, and skiing in style with clothing and gear from Mountain Warehouse. Rheanna made my shopping experience enjoyable & I don’t like shopping!! Mountain House specializes in freeze-dried foods for all climates & adventures. Absolutely fuming they sent a faulty coat and charged me for the delivery they also tried selling me a lightweight mini umbrella which turned out to be just the same ones in the £1 shop absolutely rubbish not even a reply about the fault no apology nothing . The Thermal top I received made me feel irritated and itchy... these items were in my house for no longer than 5 minutes and straight back to the postal service!!! Mountain Sports offers a 100% satisfaction guarantee. Excellent customer service, friendly and welcoming staff. They are both recurring brands that you can find in several of our selections and reviews. 6. prAna. In 2004 own brands including Mountain Life, Parallel and Snapdragon made up 10% off the businesses products but by 2007 own brand products made up 65%.
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