I would love to dis... Read more. As soon as we walked in one of the guys welcomed us. When we came up to the counter to ask for a shoe size they didn't have it, we asked about ano...Read more, What an incredible review Brittany, thank you for taking the time out of your day to write such a glowing review.We will be sure to pass this feedback to our Queensgate team who will be just thrille... Read more. Would you mind sharing your order number so that I can have a loo... Read more, Hi Ellie,My order number was Order #100635950, Thanks so much for sending that through! I'd expect a pair of shoes that cost over $200 to last longer then a few months even if it is wear and tear. Do you have to be at home to collect the delivery from them or do they just drop it off even if you aren't home? I do apologize for the mishap with your name Max. Here’s how to legit check a sneaker in a couple of seconds. If the photos of the products a site is selling are not uniform, it’s a … Rang customer service to be told too bad too sad and that I had the option of paying for postage to return the products for a refund or returning to my closest store (almost an hour away) where I can swap for the correct sizing. Hi Gay,Thank you so much for your kind review. If you don't have an exchange policy, you have to suggest an alternative solution instead of repeating apologizing like a robot. ... Once our stores safely re-open within the restrictions guidelines we would be happy to conduct a physical assessment if you would like another review. Thanks but no thanks. I usually write reviews based on negative feedback but this store does not have any. Through our Legit Check Sneaker Authentication Service, we’ll take care of everything: you’ll either find peace of mind or we’ll help you get your money back. An online business that handle payments and sensitive user information must use HTTPS. It’s about trust. Poor service and crap excuses. Hi Tanacus,Thank you so much for taking the time to send through this feedback. I thought it would be easier to exchange them in a shop so I've tried but it seems like no stores in Melbourne has the size of the shoes i was looking for. Tips Before you Buy Shoes Online. Check out this week's hottest … 2020 Hot OW Oil Painting Tee. k at your issue and getting it resolved for you? Bought a pair of nike air max 2090 three months ago which now have a hole in the boot. Please note that that is not the standard we expect at Hype. This shoe is specifically marketed as water proof so when the stitching comes loose and a hole develops it is no longer fit for purpose. So the runners came and the size was no good, I decided to apply for a refund with the refund link they have on the invoice. I... Read more, I took you up on the offer above and wasn’t surprised to get the same response as previously. While only 4% of shoes and sneakers are purchased upon … If a domain name is too "young" we may have not enough details to judge it. Aoife, We can also be sure to follow it up internally to ensure all our Quality Assurance checks are being followed strictly. Oh I am sorry to hear that.If you ever receive a product that is not in 100% condition please ensure to reach out to our Customer Experience team, we are here to help and will rectify it for you.https://help.hypedc.com/hc/en-us/requests/new... Read more. We may delete comments that doesn't include proofs. Hi Mike,I am sorry to hear you had issues with your purchase. Funny my toe doesn't even reach where the hole is! Shop Now. d. Many sneaker enthusiasts have abandoned it since in favor of platforms dedicated to sneakers, but it still has its uses. You should have received an email when it happened, this doesn't sound right at all - I'm sorry to hear this. I have sent you an email regarding this to keep all sensitive information private. Advised that I need to re-order through the website at a higher price (was on sale at time of purchase). I completely understand how it is disappointing and frustrating and am so sorry for all disappointments caused.... Read more. Will not buy from Franktston Store! “Funnily” the next day I got an email for my shoes that they have been express shipped to me now. Sneaker culture is more than just the hype and the shoes. I'll pass this onto our Cairns Store team who will be thrilled, especially David. Will never shop at this place again, Hi,I am sorry to hear you were having an issue with your purchase. I contacted Hype and went through their online assessment process, which seemed fine at first until they said the it was not a manufacturing fault and likely caused by incorrect sizing... . Explained to her the information I was given. I would love to follow up on this for you if you could email info@hypedc.com with your details and quote reference number 1331573 s... Read more. I spoke to the customer service manager and she did not care at all and seems to think I should have searched for this refund policy within there website, but it’s funny how on the refund page there is instructions on what you can or can not do when refunding and sticking the label to the box is not on there. The shoes had completely split less than 5 months later and the store took no responsibility and refused to replace the shoe- despite the shoes only being 5 months old and $240.. Incredibly disappointed and would definitely not purchase again from this store. 6115 Kirby Dr Houston, Texas 77005. I'm happy to re-order and wait for the correct size as long as they offer me the same price. When we came up to the counter to ask for a shoe size they didn't have it, we asked about ano... ther pair same outcome (totally understandable) but they didn't mention that they could order the one we wanted or anything, they just went back to whatever they were doing so we left. Flipping sneakers online is a no brainer. Not only was the service excellent nothing was a bother to the young staff member who helped us. Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. I would like to follow up with this for you if you could email info@hypedc.com and quote reference number: 1300305Thanks so much KevAoife. Hi Lydia,I am terribly sorry to hear this, it is concerning to hear and sounds like something isn't quite right. Purchased a pair of $240 woman’s ultraboosts. - Ellie, cuss this further and walk you through the steps to help rectify this for you. Rang customer service to be told too bad too sad and that I had the option of paying for postage to return the products for a refund or returning to my closest store (almost an hour away) where I can swap for the correct sizing. I understand how frustrating this must be for you to go through. David at the Cairns Store was very helpful, way to get the style you want and avoid delivery fees. Even worse, when they arrived, there as no wrapping or packaging stuff and the soles were marked, indicating they had been worn. So the runners came and the size was no good, I decided to apply for a refund with the refund link they have on the invoice. Check Hypeninjasneakers.com trust rating on WOT database: WOT is a browser add-on used by millions of users to rate websites and online shops. When we were at the checkout they mentioned about the spray that we can get to make sure his new white shoes stayed clean and showed us a video. Apologies don't fix any of the problems!!!! Wont shop here again. Similar opinion? It's a cool store named after … I have bought so many products from lots of other online stores, but it was the first time that I haven't been able to simply process an exchange. - Scott. Contacted customer service by phone. 5 months later the stitching has come loose on the right shoe and now the shoe leaks in wet weather. Due to the PANDEMIC I was not able to return my purchase on time (60days). I took you up on the offer above and wasn’t surprised to get the same response as previously. Check if Hypeninjasneakers.com is legit or scam. After going to other various shoe shops for my son to be returning to school and not even being acknowledged we found hype dc. The best quality streetwear. Terrible experience. Terrible, terrible online service that I've ever experienced!! Please don’t make out as though Hype is trying to fix the issue when clearly they are not takin... Read more. I have sent you an email regarding this to keep all sensitive information private.Thanks,- Ellie. She just said no again. Unlaced. There … Have never had to jump so many hurdles to exchange a pair of shoes due to a issue with a store website. Zero stars. No wonder they have really low rating. We hope to see you shop with us again soon,- Hype DC. If you would like to visit us in-store for a physical assessment once our Metro Melbourne doors safely reopen we would be happy to conduct a physical assessment for you then. First I wanted to start off by saying my husband and I had no idea that your store had opened in Queensgate and it was a wonderful surprise. Paris the salesperson had amazing knowledge of product,didn’t have item in store,so organised order online & will be delivered tomorrow.Such a pleasure to shop there with people like that.Also explained to my granddaughter how to look after her runners. Shop with confidence at Malaysia's leading streetwear and sneaker … Thank you for being so patient. Didn’t have my order in stock, made me wait a week til I found out, which I had to contact them about and paid me off with a crap 20%, Hi Jett,I am so sorry to hear that your order was cancelled due to an oversell. Write a review on ProductReview.com.au! Would you mind sharing your order number and I can look into this for you?Alternativ... Read more, Order # HYPAU00871169The unfortunate thing is that adidas does not sell the insoles separately so there's no way I can just buy the one part. Thanks so much, The other guy came and helped as well and tied the shoe and made it look even better with the tongue of the shoe. I bought Adidas ultraboost shoes online during the Black Friday sale, and when I received them they were bigger than I expected. Had to do a refund and re-purchase. Here are the best online sneaker stores to cop them from. 5 months later the stitching has come loose on the right shoe and now the shoe leaks in wet weather. I would not buy goods from an online … They gave us time to look around and then one of the guys came to me to see if we needed anything, I mentioned that my husband might since we were buying him shoes. Was then told the other pair was only available in the warehouse and she couldn’t order on her system. Looking forward to having you back in our store. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. They keep sliding down and I have to constantly take my shoes off and pull them up. The refund policy is no where to be seen on the returns page and there isn’t even a link saying refund policy. We made our first stop in platypus and not one of the staff members said hello when we walked in, all three of the members were behind the counter and not one of them asked if we needed anything. Perth store, Hi Patty,Wow this is amazing feedback! Further details in the disclaimer. ped for and this can be extremely disappointing. I do hope by providing this informat... Read more, Hi Jane,We definitely appreciate this feedback and take it very seriously. If the rank is less than 500K the site has a lot of traffic, less than 5M it has some traffic, more than 15M not much. Balenciaga Sneaker Triple S STARTING AT $ 169. They said they are open and there's no reason for me not to return the item even if it means that breaking the 5km radius, unsafe and its not an essential thing to ... do. I bought a pair of shoes online pre-lockdown but the size was not right for me, given that different brands can vary in sizes. Thats it. f you would like to email info@hypedc.com and quote reference number 1473794. I would love to look into this further for you and see if there is anything I can do for you. Mind you I spoke on there online chat to get the instructions on how to return and they failed to tell me about this policy or send a link to read the policy first. Write useful comments including proofs and detailed information.
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